National Criminal History Record Check Procedure

Important update regarding Police Checks and Clearances

Up until now we have been able to offer volunteers in our churches who work with children a free NCHRC (Police check.) Due to changes in legislation resulting from the Royal Commission into Institutional Responses to Child Sexual Abuse, this service (paid or free) will no longer available – all screening services to do with those working with children must be completed via the Department for Human Services (DHS) Screening Unit.

The good news is that starting 1 November 2018 this service (also known as a DCSI clearance) will be FREE for volunteers.

This is an online service and each church will need to register with DHS so please read the attached information and get onto it as soon as possible.

Any questions please email Tam at

How to apply for a DCSI clearance

From 1st November 2018, FREE checks will need to be applied for through the Department for Human Services (DHS) who use an online screening process for screening applications. The screening process needs to be started by the organisation (church) requiring the screening, and is completed by the individual applicant (volunteer).

Step 1-Register your church with the Department of Human Services

You will only need to register once. To register you will need your church’s:

  • Australian Business Number (ABN)
  • Business address
  • Email address
  • Contact details of nominated officers.

For more information regarding this process and the roles of nominated officers please visit the DHS Screening SA website page.

Step 2–Once registered, you will receive confirmation and login details.

Once registered, the nominated officers in your church will be able to initiate screening applications online.

Step 3 – Start online screening application on behalf of volunteer.

To start an application for a screening check for a person, you will need this information:

  • Church login details.
  • Volunteer details including:
    • full name
    • date of birth
    • email address.

When finished the volunteer will receive an email with login and password details to enable them to login to the portal, complete and submit their application.

Step 4 – Volunteer to login, complete and submit their application.

Volunteers must provide proof of their identity when applying for a screening check and undergo a 100-point identification check–this can be done one of three ways: Only use option 3 if you cannot use option 1 or option 2.

1. Online verification

Online verification uses the Australian Government’s Documentation Verification Service which will undertake the 100-point identification on behalf of the volunteer.

  • They will need:
    • an Australian driver’s licence, AND
    • a current Australian passport or an Australian Birth Certificate or an Australian Citizenship Certificate.

2. Church’s verifying officer completes the process online.

  • A church’s verifying officer completes the process online on behalf of the volunteer using a 100-point identification check. See DHS website for more info.

3.Independent verifying officer prints, signs and mails documents (print and seek)

  • The verifying officer verifies the volunteer’s identity using the following process:
    • Print the PDF of volunteer’s online application that is generated.
    • Volunteer to provide original identity documents to an independent verifying officer.
    • Mail the signed and completed application form to the Screening Unit.

Step 5-Application Processed.

You can check the progress of an application at any time by logging into the Screening Units portal. Both church and volunteer will be notified by email if/when a volunteer receives clearance.

Clearance applications normally take around 3 weeks to process. Once done, a clearance is valid for 3 years. Renewal applications should be submitted no more than six (6) months before the current clearance expires.

For more information please visit the Department for Human Services (DHS) screening check website.